It requires a huge commitment to automation in on boarding and a service mentality and personal touch,” said. There's plenty more that can be said, but just experience it for yourself.“Helping merchants better reach customers and engage them is the holy grail of local tech services. They do stuff to help you show up better in the search engine.I don't know all the details but it sounded really good for small business trying to get their names out there :) I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. You can also schedule employees and easily manage their time. You can check on the customers profile to see what type of communication they've received through the app.
#Mytime scheduler professional
You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous.
#Mytime scheduler software
The software adds that much more to the software possibility. With the app we can schedule appointments and input client information, call and message clients and check out analytic info. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. I could go on forever about the customer service but I actually love the software and app as well!Īpp: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've been with MyTime for about a month now and have been thoroughly impressed with this company. They don't care that they've cost my business thousands of dollars. The customer service is terrible and the system is glitchy. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. And I reached out to that sales rep for help, and he was no longer with the company. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. Services that should be available becasue I have it set up perfectly will just randomly disappear. I would be fine with the workarounds that were suggested to me if they worked, but they don't. They should have never taken me as a client because it doesn't function well at all for what we need.
The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed.
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